Technical Support
Got a problem? We can help. Copeland is dedicated to supporting contractors and technicians on the job. Our support staff is always ready to assist you.
Search Technical Support by Brand
Cooper-Atkins™
- If you need assistance with Cooper-Atkins products, click here or call (860) 347-2256, option #2.
- If you need assistance with TempTrak®, NotifEye™ or Blue2™, contact our I-care team or call: (678) 631-1998 or toll-free: (888) 533-6900, option #2.
Copeland™
- For Copeland product technical data, visit online product information.
- For authorized wholesalers near you, use the locator tool.
- Get the information and support tools you need, wherever you are with the mobile toolkit
- Use the Copeland™ Mobile app desktop version for easy access to our OPI database for Copeland product specifications.
Dixell™
- For parameter controllers and systems, email coldchain.technicalservices@emerson.com.
- Access Dixell manuals.
- Locate distributors of Dixell electronics with our Where to Buy tool.
- For all other resources and tools, visit Dixell.
- To contact Dixell Sales and Training, email dixell.sales@emerson.com.
ProAct™
- For more information, visit ProAct and Connect+.
- Contact ProAct Support: ProActServiceOrders@emerson.com
- Contact Connect+ Support: ColdChain.TechnicalServices@Emerson.com
Sensi™
Sensi Support
sensi.emerson.com/support
US & Canada
Phone: +1 888 605 7131
support@sensicomfort.com
Verdant
- Phone: +1 877-318-1823
- Email: support@verdant.info
Vilter™
- To contact Vilter Support, please call +1 800-862-2677.
- To find a distributor near you, please use our Where to Buy tool.
- For supporting documentation/training, visit our lifecycle services page.
- For all other resources and tools, visit Vilter.
- To contact Vilter Support, please email Service.Vilter@Emerson.com.
- To contact Vilter Parts, please email Parts.Vilter@Emerson.com.
White-Rodgers™
- White-Rodgers Customer Service: +1 888-725-9797
- White-Rodgers Technical Support: +1 800-284-2925
- White-Rodgers Canada: +1 905-948-3411
- White-Rodgers Latin America: +52 33 3668 5600
- Access product information with our powerful cross reference.
- Locate a local HVAC distributor, contractor or retail partner with our Where to Buy.
- For all other information, visit the White-Rodgers customer support page.
