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Achieve Comprehensive, Supervisory Control of Your Retail Operation

Our powerful supervisory control platform is the realization of decades of innovation and ongoing customer collaboration. It’s designed to deliver the control you need to fine-tune your operations today and a flexible, open architecture to scale with your future business needs.

As a pioneer in the development of refrigeration and facility management control devices and software systems, Copeland’s controls can be found in more than 150,000 applications around the globe. We’re committed to helping store owners, operators and technicians achieve optimal performance in their refrigeration, HVAC and lighting systems.

Powerful Control Devices

Flexible hardware options for operations large and small

Our supervisory control software is at the core of Copeland’s leading facility management and refrigeration control devices, including:


• The all-new E3 controller with an integrated touch-screen
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• Site Supervisor with displays of varying sizes available


Both options provide access to the same comprehensive platform functionality and enable online, remote access to the same user-friendly interface. Devices can be configured to function as either Site Aggregator or a device-level controller to suit your operation’s specific supervisory control requirements. E3 and Site Supervisor models are designed with backward compatibility with existing IONet and MultiFlex boards.

Visibility to and Control Over Critical Systems

Our supervisory control platform is designed to benefit end users of varying skill levels and empower them to quickly take decisive actions. Its intuitive, icon-based navigation allows novice end users to immediately leverage the platform’s comprehensive supervisory control capabilities. Experienced operators and technicians can take a much deeper dive to optimize system performance, perform detailed analyses, and fine-tune facility controls.

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Supervisory Control Platform Training

We are pleased to offer contractor-focused training for Copeland's supervisory control platform including the new E3 controller. These technical sessions are designed to introduce you to this new facility and refrigeration platform. Register to further develop your skills and knowledge!

Key Benefits
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Access from anywhere

Intuitive navigation and a web-based design provide easy access and a familiar user experience from a mobile device, web browser or controller.


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Streamline store management

Graph operating data to determine operating conditions. Customize graph screen content for your preference.


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Graphical system status

Monitor system status and performance visually with graph-based reports that identify historical patterns, trends and issues.


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Control algorithm configuration

Interface wizard prompts new and experienced technicians through a guided setup of custom or advanced control algorithms.


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Quickly respond and resolve issues

Act quickly with access to detailed information of possible causes and actions needed for resolution.


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Accelerate startup

Manage and control your entire equipment inventory and set up from one location to simplify and accelerate the installation and startup processes.


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Simplify device management

Back up, restore and update firmware; install or remove files; and access the list of applications from one location (includes SD and USB ports).


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Safeguard data and user access

Securely manage information, user access and permissions based on your preference — on your own network or in the Copeland cloud.


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ProAct Software, Services and Apps

Extend the capabilities of your facility controls even further by integrating with ProAct™ Connect+ enterprise management software for data analytics, insights and intelligence across the enterprise. Our comprehensive services help to ensure continuous commissioning of key systems, condition-based maintenance efficiencies, automation of food quality reports and much more.